Here are some of the top questions we see in our inbox. Thanks for asking them. We want to make sure you are super happy!
How long does it take to process my order?
We typically ship out your order within 48 hours. Sometimes even faster! YAY!
How much does shipping cost?
Shipping price is based solely upon order value and there are no hidden fees.
How long does shipping take?
Transit time will depend on your chosen shipping method.
- Standard Shipping (5-10 Business Days)
- Premium Shipping (4-6 Business Days)
- Express Shipping (2 Business Days)
Can I get a custom designed order?
Yes! It is just not available on our website yet. We have that on our bucket list. That will be a super fun feature once available. You can create your own and send your print ready design to us or we have an In-House Graphic Design Team to create one of a kind designs for you!
What is a Print Ready Design?
Print-Ready is a term used to describe a file that has all the specifications necessary to produce a high quality print, without requiring any additional time on our part for alteration or intervention! File types accepted (PNG, JPG, SVG, AI). Max file size 10 MB. Resolution of at least 200 dpi for apparel and 400 dpi for non apparel. Maximum size of 4000 x 4000 pixels. Isolated Design.
Can I get an update on my order?
You'll get a confirmation email after ordering. Then you'll get another one once your order has been shipped out (within 48 hours). It will even have tracking on it! YAY!
Let us know if you have any other questions. We are grateful for you and appreciate your support of our small family run business.
Our email is firstname.lastname@example.org. Our customer service manager, will get back to you within 24 hours - M-F.